Introducing Frankie: Your New Instant Support Agent!

We’re thrilled to announce the arrival of Frankie
, E1's brand-new support agent, designed to give you instant answers and a smoother help experience!
What’s New with Frankie?
Frankie is available in our new chat feature within our help panel, giving you immediate, 24/7 answers to your most pressing questions. No more waiting for standard business hours!
Instant Answers: 
Get immediate responses to common queries.
24/7 Availability: 
Frankie is always awake and ready to help, around the clock.
Faster Resolution:
 Resolve simple issues quickly without needing to wait for a human.
What If Frankie Can’t Help?
While Frankie is smart, sometimes you need the human touch!
Our friendly support team is still here for you. If Frankie isn’t able to provide a complete or satisfactory response, Frankie will alert one of our friendly support team, and they will get in touch.
Your support experience just got faster and more flexible!
We hope Frankie helps you get the information you need, exactly when you need it. Give the new chat feature a try in the help panel today!