Changelog
Follow up on the latest improvements and updates.
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new
improved
Subcontractor AU
Subcontractor UKI
Supplier AU
Supplier UKI
More Trades, Better Project Matches
We've listened to your feedback and significantly expanded the list of trades available on E1. This update introduces 35 new trade options, with more to come.
By updating your trade:
• Clearly show the services you offer to anyone viewing your profile
• Receive higher quality project invitations that match your work
• See more relevant jobs for your business on the Noticeboard
The following trades have been added to this rollout:
- Architects & Consultants
- Barrier Systems
- Bridge Construction
- Dewatering
- Earth Structures
- Environmental Remediation
- Fireplaces
- Flexible Pavements
- Formation Preparation
- Geophysical Investigations
- Glass Blockwork
- Greenwalls
- Hoists
- Irrigation
- Kerb & Channel
- Labour Hire
- Lockers
- Pathways
- Pavement Repair
- Pavement Stabilisation
- Plant Hire
- Rail Signalling & Communications
- Rail Trackwork
- Retaining Walls
- Rigid Pavements
- Shoring
- Stone Masonry
- Traffic Management
- Traffic Signs & Signals
- Tree Removal/Relocation
- Underpinning
- Utility Conduits
- Wall Surfacing
- Waste Management
- Water Supply Systems
To update your trades, visit your Company Profile here.
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Builder AU
Builder UKI
Subcontractor AU
Subcontractor UKI
Supplier AU
Supplier UKI
Location Switcher Updates: Now Showing Full Office Address
We've rolled out some updates to the Location Switcher to make it clearer and help prevent issues with duplicate entries!
Positioning yourself by office surfaces only tenders and leads that matter. Use Switch Office to pick a local hub and filter projects by region for faster, more relevant opportunities.
What's Changing
Office Address Display:
The checkboxes for selecting locations will now display the full street address instead of just the Office Name.Why Are We Making These Changes?
The goal of this update is to create a more consistent and accurate experience for all users and regions, ultimately helping you work more efficiently by improving clarity.
Showing the full address makes it easy to immediately confirm if an office is already listed, preventing the unnecessary creation of duplicates.
Old view
New view
new
Builder AU
Subcontractor AU
Supplier AU
Introducing Frankie: Your New Instant Support Agent!
We’re thrilled to announce the arrival of
Frankie
, E1's brand-new support agent, designed to give you instant answers and a smoother help experience!What’s New with Frankie?
Frankie is available in our new chat feature within our help panel, giving you immediate, 24/7 answers to your most pressing questions. No more waiting for standard business hours!
- Instant Answers:Get immediate responses to common queries.
- 24/7 Availability:Frankie is always awake and ready to help, around the clock.
- Faster Resolution:Resolve simple issues quickly without needing to wait for a human.
What If Frankie Can’t Help?
While Frankie is smart, sometimes you need the human touch!
Our friendly support team is still here for you. If Frankie isn’t able to provide a complete or satisfactory response, Frankie will alert one of our friendly support team, and they will get in touch.
Your support experience just got faster and more flexible!
We hope Frankie helps you get the information you need, exactly when you need it. Give the new chat feature a try in the help panel today!
new
improved
Subcontractor AU
Supplier AU
We’ve just launched new-look Builder Profiles! 👤
We're excited to announce a major upgrade to our Builder Profiles, now featuring enhanced data and deeper insights to help you build quality relationships and grow your business more effectively than ever before.
Identifying the right-fit builders is now faster and smarter!
What's New & Improved (Available on Essential for subbies and the Standard plan for suppliers)
Relationship Insights:
Centralise your activity in a dedicated dashboard. Track your RFQs, quoting activity, and engagement with each builder to understand exactly where your effort is generating results and where you should focus next.
Active & Awarded Projects:
Get a comprehensive view of a builder's activity. See all public projects they've listed (both active and awarded) to uncover new opportunities and confirm they regularly post work that suits your trade.
Company Details at a Glance:
Quickly assess fit with essential builder details. View their typical project categories and sizes all in one spot to confirm they align with your business goals.ABN Verification:
Instantly build trust and ensure compliance. We now verify the builder's ABN directly against the Australian Business Register, confirming you're working with trusted, legitimate partners.
Find Builder Profiles Everywhere
Access the enhanced Builder Profiles from key areas across the E1 platform:
- Builder Directory
- Projects via the Noticeboard
- Leads page
- Your Watchlist
new
Subcontractor AU
Subcontractor UKI
Supplier AU
🚀 Announcing Project ChatBot – Cut Your Tender Review Time Instantly!
We are thrilled to introduce
Project ChatBot
, a new AI-powered assistant built right into the Leads
feature to transform how E1 subcontractors and suppliers qualify projects.
Stop wasting time manually sifting through hundreds of pages of specs and drawings. Project ChatBot instantly surfaces key details from the tender documents, giving you the critical information you need in seconds.
Qualify projects faster and quote with confidence
Project ChatBot allows you to ask simple, plain-English questions and get instant, context-aware results.
Ask questions like:
- Who is the architect for this project?
- How many floors are in this project?
- Who is the developer or client?
- Is waterproofing included in this project?
- Where is tiling specified?
- Show me the section on fire safety requirements.
Where to Find Project ChatBot
Access Project ChatBot directly on the invitation slider for any relevant Lead.
- Go to the Leadspage.
- Open a Lead invitation.
- Click “Ask a question about this project”at the bottom of the slider to start chatting.
Important Notes
- Beta Access:Project ChatBot is currently in Beta. Please note that usage limits may apply to certain licences from November 2025 - these will be noted in the ChatBot section of the invitation.
- Project Focus:It works on aper-project basisand can't be used for confidential tenders (like defence projects).
- Your Judgment is Key:The ChatBot won't tell you how much to quote or run complex calculations. AI can make mistakes, so always use yourprofessional judgment and reviewthe source documents before making final decisions.
We believe Project ChatBot will be a game-changer for your tendering process!
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Subcontractor AU
Subcontractor UKI
Supplier AU
Supplier UKI
🔗 Quickly Share Project Links with Your Team
We've made it faster for subbies and suppliers to share project details with their team!
You can now generate a shareable link right from the project and copy it instantly to your clipboard, ready for sharing. This is perfect for quickly sending the project to a colleague who already has access.
Note: You'll now find the Print option moved into the (...) menu, right alongside the new
Copy Project URL feature.
new
Builder AU
Subcontractor AU
📢 Hammer Down the Right Contacts for Every Invite! 🔨
We’ve made it easier for subbies to control their profile contacts and help builders connect with the right people for every tender invitation.
🔧 What’s New?
- Subbies can now hide contacts that aren’t essential for tendering or procurement (e.g., admin or accounts staff)
- Hidden contacts won’t appear in builder Address Books, reducing clutter and making it easier to find the right person
- Set primary contacts so invitations go to the right team members every time
💡
What This Means for You
For Subcontractors
- Fewer misdirected invites:Ensure builders connect with the right team members, improving response times
- A cleaner, more direct profile:Make it easy for builders to find key details fast while keeping your contact list professional and relevant
For Builders
As part of our continuous uplift of the E1 Network, we’re focused on making it easier to find and connect with the right contacts when issuing RFQs, removing the guesswork and ensuring invitations reach the right people. You’ll start to notice the following changes as subbies update primary contacts across their accounts, helping you manage a smarter, more connected Address Book.
- Less Address Book clutter:Only see key and relevant contacts when connecting with new subbies
- Faster, more effective invites:Get your tenders in front of the right people every time
- Improved response times:Fewer misdirected invitations mean quicker replies from the right decision-makers
This update helps everyone save time, reduce confusion, and connect faster - because finding the right contact should be simple and stress-free.
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Builder AU
Builder UKI
Subcontractor AU
Subcontractor UKI
Supplier AU
Supplier UKI
📢 Just Released: "Download All Packages" Button from the Project Landing Page! 🚀
We’ve made it easier to download assigned packages in one go!
🔧
What’s New?
Subbies and Suppliers can now download all assigned packages from the project landing page as a single ZIP file, saving time and effort. Each package is neatly organised in its own directory within the ZIP.
💡
What This Means for You
✅
One-click convenience
– No more downloading packages one by one✅
Neatly organised files
– Each package is stored in its own folder for easy navigation✅
Time-saving workflow
– Quickly retrieve all your assigned packages in a single downloadThis update streamlines how you access assigned documentation, making the process faster and hassle-free.
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Builder AU
Subcontractor AU
Supplier AU
📣 Improved Tender Status Emails & Smarter Notifications! 🚀
We’ve made important updates to tender stage email communications to enhance clarity, reduce unnecessary notifications, and streamline project access.
🔧
What’s New?
- Clearer email copy– Improved wording makes it easier to understand tender status updates, so there’s no confusion about whether a package has been awarded
- Fewer unnecessary emails– Builders can no longer notify subbies and suppliers when changing a tender to ‘Pending’, reducing inbox clutter
- Easier project access– The ‘View Project’ button is now more visible and works across all projects, ensuring you land in the right place every time
💡
What This Means for You
For Builders
✅
More focused communication
– Keep subcontractors and suppliers informed without unnecessary notifications✅
Reduced email volume
– No more ‘Pending’ notifications means fewer emails and a more streamlined process✅ Clearer status updates – Subbies and suppliers will better understand project progress, reducing miscommunication
For Subcontractors & Suppliers
✅
Less email clutter
– Get only the updates that matter✅
No more guesswor
k – Clearer communication ensures you won’t mistake status changes for awarded projects✅
Faster project access
– Easily navigate to project details with an improved ‘View Project’ buttonThese updates ensure everyone gets the right information at the right time—without the noise. 🎯
new
Subcontractor AU
New Leads Feature: See All Tendering Builders 🏗️
Exciting news! We've upgraded the Leads screen to give you even more visibility and opportunity.
What’s New?
See More, Win More. You can now view all builders tendering on a project, even if they haven’t sent a direct invitation. More visibility means more chances to connect and win work!
Why It Matters
- Expand Your Network- discover new builders actively tendering and build valuable relationships
- Boost Your Success- proactively reach out to increase your chances of landing the job by quoting to all tendering builders
Head to the Leads screen now and unlock new opportunities today!
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